Frequently asked questions
How much does shipping cost?
Shipping costs are calculated based on your location and the items in your order. You can find out the shipping costs before purchasing.
When will i receive my order?
We ship as quickly as possible.The Processing Time will be 1 - 2 business days after we receive your orders.Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured locally. We carefully select our production partners to ensure that our products are of the highest quality and reasonably priced.
What if parts have gone missing or broken during assembly?
To prevent this from happening, we provide extra parts in the package, but if parts in your package are missing or damaged, please feel free to contact us.
What if i can't figure out the puzzle？
If you encounter any difficulties during the assembly process, please contact IOWER and our experts will provide you with the best guidance.